Please read carefully before using our website or purchasing products and services from Elixir Medical Spa.
Elixir Medical Spa is an independently owned and operated medical aesthetics business located at 2977 Goodlette-Frank Rd, Ste. 41, Naples, FL 34103. We provide in-person spa services and sell skincare products and at-home aesthetic devices through our online store at elixirbeautyusa.com.
By accessing and using this website — whether to browse, book appointments, or purchase products — you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies or guidelines referenced herein. These Terms apply to all visitors, users, and customers.
We reserve the right to update or modify these Terms at any time without prior notice. The most current version will always be posted on this page. Your continued use of the website following any changes constitutes acceptance of those changes.
You must be at least 18 years of age to make purchases through our online store or book spa services. By using our website, you represent and warrant that you meet this age requirement. We reserve the right to refuse service to anyone at our discretion.
Appointments may be booked online via our booking system, by phone at (239) 221-1707, or by email at elixirbeautyusa@gmail.com.
We kindly ask that you provide at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.
Individual results from spa treatments vary. We make no guarantee of specific outcomes. All treatment recommendations are made in good faith based on your consultation and skin assessment.
Our services are aesthetic in nature and are not intended to diagnose, treat, cure, or prevent any medical condition or disease. Please consult a licensed medical professional for any medical concerns before undergoing aesthetic treatments.
Elixir Medical Spa reserves the right to refuse or discontinue service to any client at our discretion, including for health and safety reasons.
We make every effort to accurately display our products, including descriptions, pricing, and images. However, we do not warrant that product descriptions or other content on the site is completely accurate, current, or error-free.
All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to cancel orders placed at incorrect prices due to typographical errors.
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. You will receive an email confirmation once your order has been accepted and processed.
We accept major credit cards and other payment methods displayed at checkout. All payments are processed securely through encrypted third-party payment processors. We do not store your full payment card details.
We ship products within the United States. Orders are typically processed within 1–3 business days. Shipping times vary by destination and carrier. We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.
Risk of loss and title for products purchased from our store pass to you upon delivery to the carrier. If a package is lost or damaged in transit, please contact us and we will work to resolve the issue.
We want you to be completely satisfied with your purchase. Our return policy is as follows:
Note: Elixir Medical Spa is not responsible for return shipping costs unless the item was received damaged or defective. See our full Refund & Returns Policy for complete details.
Warning: For your safety, NEVER purchase Elixir products from unauthorized online sellers (including third-party marketplaces such as Amazon, eBay, or similar platforms). Products sold through unauthorized channels may be used, expired, tampered with, or counterfeit and may pose a serious health and safety risk.
Elixir Medical Spa is not liable for any adverse effects resulting from products purchased through unauthorized resellers. To confirm the authenticity of your product or to report unauthorized sales, please contact us at elixirbeautyusa@gmail.com or (239) 221-1707.
Permission is granted to temporarily view materials on elixirbeautyusa.com for personal, non-commercial use only. You may not:
All content on this website — including text, graphics, logos, images, and software — is the property of Elixir Medical Spa or its content suppliers and is protected by applicable copyright and intellectual property laws.
The materials and services on this website are provided on an ‘as is’ and ‘as available’ basis. Elixir Medical Spa makes no warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
To the fullest extent permitted by applicable law, Elixir Medical Spa and its owner, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, services, or products — including but not limited to damages for loss of profits, data, or goodwill — even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you paid to us in the 30 days preceding the claim.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Collier County, Florida.
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect.
If you have any questions about these Terms and Conditions, please contact us.